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Find the rate for a work date
Admin → Billing rates, if shown for your account.
Use Look up a work-date rate, or open the rate schedule. Check the code, price, dates and approval status.
For Capital work, the rate comes from the day the work was done. It is not based on the day you prepare the bill.
If a price is missing
Leave the hold in place and ask Ben or Bill for the missing rate. A blank price is not zero. Mapping a code does not set its price.
If a rate changes
A draft may need new math and review. A later rate must not change an old issued invoice.
Practice rates may be temporary. Report any that differ from the contract. Rate changes need proof and the right account role; reading this page does not require changing them.